Orange Belgium strengthens Quality & Project Office Team with custom virtual hands-on training
Orange is a brand owner deeply committed to marketing and communicating its identity. Its instantly recognisable logo and corporate identity are a testament to this commitment. Orange’s creative marketing and communications professionals take pride in creating their visual content for both online and offline campaigns. To keep their skills sharp and stay up to date...
Introduction to Catena Company through free webinars
Tom Nees, Operational L&D Expert at Orange, first connected with Fernando Pauwels, Video Specialist at Catena Company, during an event. The two struck up a conversation about video production and creative training programmes in general.
When Catena Company began offering free webinars after the COVID-19 outbreak and lockdown, Tom decided to give them a try. He found the webinars to be highly informative, delivering a wealth of knowledge in a short time. However, within Orange’s Quality & Project Office team, there was a need for training tailored to their specific requirements and offered in French.
“Meeting Fernando was a very positive experience. He spoke with great enthusiasm about video production and the creative training courses Catena Company organises.” – Tom Nees, Operational L&D Expert @ Orange
The need for applicable knowledge
Together with Dennis Martens, Account Manager at Catena Company, Tom explored Orange’s training needs in greater detail.
Tom Nees, Operational L&D Expert at Orange: “In recent years, we have been working increasingly digitally for in-house training. We use eLearning and instructional videos, among other tools. One of the new tools at our disposal was Adobe Creative Cloud for Teams. There was a need for a solid basic understanding of these applications. Targeted training was also desirable for tools like Adobe Photoshop, which some team members had already been using for some time.”
Catena Company worked out a concrete proposal in consultation with Tom. The idea of working with short online sessions was further developed into a programme precisely tailored to the needs.
Dennis Martens, account manager at Catena Company: “Tools like Adobe Photoshop and After Effects have seen tremendous evolution over the years. While some of the new features may be beneficial for certain users, they may not be relevant at all for others. Professional users, in particular, want to use these tools quickly and efficiently within their content creation workflow. To design a tailor-made training programme, we always start by analysing the users’ work processes. This was no different with Orange, and Tom was able to provide us with valuable insights right from the start.”
Hands-on virtual training tailored to your needs
Patrick & Fernando delivered the online courses in French, training participants at their own pace in the use of the tools. Throughout the sessions, they focused specifically on the concrete challenges users encounter in their daily work. The concept of multiple short sessions allowed participants to revisit specific questions as they arose. During the hands-on online training, trainers could instantly take over a participant’s screen to guide them through performing specific actions.
Tom Nees, Operational L&D Expert at Orange: “To date, we have already learned the basic skills of Photoshop & After Effects and, more importantly, have put them into practice. The hands-on approach, using real-life example situations, perfectly matched what I had requested. We now use the workflows explained during the training on a daily basis.”
“The virtual aspect of training was definitely a challenge at first. We are all still getting to know these tools, so it took some time to adapt. Fortunately, everyone adjusted smoothly. The team at Catena Company actively sought our feedback and always incorporated it.”
A stronger team
The Quality & Project Office Team at Orange Belgium has emerged stronger, equipped with practical knowledge they can immediately apply. Additional sessions are planned for Adobe Photoshop and After Effects to further advance their skills.
“The trainers at Catena Company clearly know their field. They convey their knowledge with clarity, passion, and plenty of useful tips.” – Tom Nees, Operational L&D Expert @ Orange
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